The Banktastics

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Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

BLOGS!
The topic of this week’s episode is some of the best banking blogs that you need to read! Check out the blogs we’re featuring, and go subscribe to them!

NetBanker

NetBanker, run by Jim Bruene, is a great comprehensive banking blog. They have lots of great news about finance, mortgage and much more. They update daily to give their readers the absolute best, up-to-date news.

The Bankwatch

Run by Colin Henderson, The Bankwatch is a great bank news website that features a lot of great social media & research information. This was actually the first blog that Brad ever subscribed to.

The Story

The Story is run by Jeff Stephens at Creative Brand Communications. It’s a fantastic blog about marketing techniques for banks. They’ve also got a lot of really great posts about branding and social media. Be sure to check them out!

Marketing ROI

Marketing ROI is run by a familiar face around Banktastic, Ron Shevlin (aka - The Shevlinator). This blog is a great source for trends in all things related to marketing. Ron updates very frequently, so it’s a great addition to your RSS reader. Go and subscribe now!

Payments News

Payments News is run by Glenbrook Partners. We’ve done a little research, and it turns out that most of the articles posted on Banktastic come from Payments News! They post several times a day with the latest and greatest banking payment news. If you want to keep up with what’s going on with payments in the banking industry, we highly suggest you subscribe to their RSS feed!

They’ve also tapped into the Twitter world! Follow their updates on Twitter: paymentsnews

Subscribe to Banktastic on iTunes
All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

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Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

Complete FinovateStartup Coverage
One more mention of FinovateStartup, and we’ll move on, we swear! We’d like to thank everyone who’s watched our interviews, viewed our episodes or read our reviews online. A week after the event, and our coverage has generated roughly 9,000 views! We were really glad to be able to cover the event and bring you the content as quickly as we did. It was a bit chaotic, but it definitely paid off. We hope you enjoyed it!

Just in case you missed it, here are links to all 4 posts reviewing the demoing companies:
The First 10 Companies
The Second 10 Companies
The Third 10 Companies
The Last 10 Companies

…and here are our interviews with Mint, CreditKarma & SmartyPig:
Interview with CreditKarma
Interview with Mint
Interview with SmartyPig

Banktastic Article: Innovation - The Growth Accelerator
One article that piqued Brad’s interest recently on Banktastic was one he posted entitled “Innovation - The Growth Accelerator.” The article basically talks about how innovation makes a creative environment in the banking industry. If you would like to read the original article and get involved in the discussion on Banktastic, click here to check everything out!

Private Messaging on Banktastic - We need your input!
Last week, we launched private messaging on Banktastic, and we’re in need of your feedback. As the system is right now, you’re allowed to message and be messaged only by your friends. The Banktastics are considering changing this so that you can send and receive messages from any Banktastic community member. If you feel that the system should be completely open, or if you’d prefer it stay semi-closed, please let us know what you’d like by commenting on this blog post. We really need your input, so please don’t hesitate to tell us!

Subscribe to Banktastic on iTunes
All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

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Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

Straight from Finovate!
Brad & Mark had an amazing time at FinovateStartup 2008 in San Francisco on Tuesday! The guys worked hard to provide reviews all day long of the 40 demoing companies, which can be read on the Banktastic Blog. Here are links to all 4 posts:
The First 10 Companies
The Second 10 Companies
The Third 10 Companies
The Last 10 Companies

The guys saw a lot of innovative companies demoing at Finovate, and we happened to get some really great interviews with a few of them. Snippets from companies that Brad interviewed (Mint, SmartyPig & CreditKarma) are featured in this episode. If you’d like to watch the interviews in their entirety, follow these links:
Interview with CreditKarma
Interview with Mint
Interview with SmartyPig

We’d like to say thanks to all Mike Ferrari, Ken Lin & Aaron Patzer for letting us interview them! We’re glad to have the opportunity to show the Banktatsic Community what you’re all about.

A big thanks to everyone that met up with Brad & Mark while they were in San Francisco. They had a blast, and you can check out the pictures here!

Subscribe to Banktastic on iTunes
All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

Download this video

Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

Watch the Filming of Episode 12 on Qik
Wanna see behind-the-scenes footage of the filming of this episode? Click here to view the footage on Qik!

Article: Wells Fargo Announces vSafe
Wells Fargo recently announced “vSafe”, which is an online safe for their retail customers. vSafe allows customers to store things like audio, video, pictures, and many other popular file types online without having to keep clutter at home or on their own computers. This is a really great service, so props to you, Wells Fargo!

Article: Frontier Airlines Files Chapter 11
Frontier Airlines recently had to file for Chapter 11 due to an unreasonable increase in withholdings in funds received from ticket sales by their credit card processor, First Data. First Data notified the airlines that they intended to begin withholding 50% of their credit card sales, which was a huge threat that inevitably ran Frontier out of business.

BarCampBankDallas
BarCampBankDallas is officially open for registration! It will be held June 21 & 22 at the American Bank of Texas in Frisco, TX. There are several hotels and great things to do near our BarCampBank location, so sign up now at the BarCampBankDallas page. We look forward to meeting a lot of our Banktastic members there, so mark your calendars!

BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

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Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

The Banktastics at SXSW
Brad & Lisa have been at SXSW and brought you some fantastic footage, so watch and learn! We asked people what they didn’t like about their bank and got some great answers. We’ve included in the show notes the responses of people that were not willing to participate in our video podcast. We thank everybody for participating and helping us to better our industry.

We felt it was very important to talk to people at SXSW as it’s generally a very young crowd that’s very tech savvy, a group of people many banks & credit unions are targeting these days. Learning about their thoughts on how their banks could improve is extremely important. When talking to people about what frustrated them about their bank, one of the most brought up issues was overdraft fees with poor customer service being a very close second. Many people that we spoke to said they didn’t feel as if the overdraft fee was a “convenience service” at all and felt the fee was extremely high.

As I said above, poor customer service was a big complaint among those interviewed. One woman said that she signed up with a bank because of an alluring offer, but has yet to receive it even several months after her account has been opened. She told us that once her reward has been received, she’s definitely going to close this account due to the lack of help from this particular bank’s employees & automated systems.

We spoke with an up-and-coming filmmaker who told us that she hated her bank and switched to a credit union because they’re easier to work with and much more like a friend to her than a place that just holds her money. However, another person told us that they liked having their personal accounts in a credit union, but realized that they just didn’t work well on an international business level, so he had to switch all his business accounts to banks.

Others said they felt that their bank’s online banking service was just not up to par with other banks. Some felt that their bank’s site was overly-secure and difficult to use, while others felt that they weren’t provided enough options.

Many people we spoke to said that they were generally happy with their banks and didn’t have a very strong complaint, and those who said they had run into issues said that they weren’t great enough to really consider switching to another bank. The most highly praised bank of all was Bank of America with people saying that they felt very secure with their systems and rarely ran into any issues.

If any of these comments ring true to you or if you have any rebuttal, please start a discussion on Banktastic so others can weigh in on what SXSW attendees had to say.

BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

Download this video

Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

Thanks, Viddler!
All of BanktasticTV’s shows are hosted on Viddler.com. We’d like to thank them for having such a great setup that’s so easy to use. You guys are awesome!

Banktastic is going to SXSW
Brad and Lisa are going to SXSW this weekend! We’ll be visiting to check out the Interactive portion, and will be in Austin from Saturday until Tuesday. Keep an eye out for us if you’re headed that way!

Making Deposits with your Mobile Phone
There’s a great discussion going on right now at Banktastic about the ability to make deposits to your bank account by taking a photo of a check with your cell phone. This new technology is being used by Mitek Systems. It’s amazing what we can do with technology these days.

Website of the Week: SmartyPig
Brad’s Website of the Week is SmartyPig.com. Basically, SmartyPig is an online piggybank that you can use. You basically set a monetary goal for a specific item, add money to your account as you can, and then gather all your cash once your goal has been met! The best part is that you can allow others to add money to your account (sure beats a check in the mail), plus your account gains interest! Have thoughts on SmartyPig? Get in on the discussion on Banktastic.

BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

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Thanks for checking out episode 2 of BanktasticTV’s “The Burst!” Here are some important notes about this episode:

Iron Mountain
Iron Mountain recently failed to find a back-up tape that held lots of personal information including social security numbers of thousands of customers.

Social Engineering
Brad talks about the importance of social engineering for financial institutions. Check out the link above for more information and a video by Brad further explaining social engineering.

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

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Thanks for checking out the first episode of BanktasticTV’s “The Burst.” Here’s what’s hot in this episode

Private Banking Library
An article posted by Brent D. on Banktastic.com was one of Brad’s favorite topics all week. This was a great find, and we highly suggest you visit the Private Banking Library.

Mint.com
Brad’s Rant & Rave segment featured a RAVE about Mint.com, a great free online money management tool. You should definitely check it out.

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

PodSafe Music Network
We found all the great music used in “The Burst” at the PodSafe Music Network.

See you next week!

-The Banktastics