Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:
ICBA of New Mexico IT/Operations Conf.
A huge thanks to the Independent Community Bankers Association of New Mexico for holding such a great conference and having Brad as a Keynote presenter. Brad had a really great time and got to talk to a lot of interesting bankers in the process.
The main topic of this episode is the regulatory pressures banks face and how those pressures prevent banks from stepping outside the box and exploring social media. We’re all very adamant about utilizing social media, and it’s a shame that banks are afraid to try implementing any new technology due to regulations. As Brad said, you don’t necessarily have to jump off head first and create your own social community online. You can very easily connect with your customers online through something as simple as a blog.
Banks definitely need to get on board and try harder to get involved online. There are ways you can try out social media without compromising your security - others have done it just fine! It just takes a good try.
If you ever have a question about utilizing social media for your bank and need some good feedback, we’d encourage you to check out Banktastic.com to see what information is out there. And if you can’t find what you’re looking for, ask the community and start a conversation. Banktastic is a great starting point for learning about social media and FIs.
Subscribe to Banktastic on iTunes
All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
Article: Wells Fargo Announces vSafe
Wells Fargo recently announced “vSafe”, which is an online safe for their retail customers. vSafe allows customers to store things like audio, video, pictures, and many other popular file types online without having to keep clutter at home or on their own computers. This is a really great service, so props to you, Wells Fargo!
Article: Frontier Airlines Files Chapter 11
Frontier Airlines recently had to file for Chapter 11 due to an unreasonable increase in withholdings in funds received from ticket sales by their credit card processor, First Data. First Data notified the airlines that they intended to begin withholding 50% of their credit card sales, which was a huge threat that inevitably ran Frontier out of business.
BarCampBankDallas
BarCampBankDallas is officially open for registration! It will be held June 21 & 22 at the American Bank of Texas in Frisco, TX. There are several hotels and great things to do near our BarCampBank location, so sign up now at the BarCampBankDallas page. We look forward to meeting a lot of our Banktastic members there, so mark your calendars!
BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:
Brad’s Thoughts on This Episode
Hey folks, sorry for the ’silence’ this week but whaddya gonna do, right?! I just again wanted to give MUCHO props to Seesmic for helping us with this episode. Those video responses were received within a minutes after my initial post and they came from all over the world. It’s a great way to see how conversations have truly gone global.
Anyway, I realize that a lot of these folks are on one end of the tech-savvy scale but I don’t necessarily think they are exceptions. People want their banking experience to be less obtrusive so by using a lot of online services they are able to do so but notice that these people still don’t feel comfortable handling ‘bigger chores’ like car loan or mortgages yet because the online experience hasn’t made them feel comfortable enough to do it. All great responses and hopefully it provides some insight into the minds of the banking consumer.
Thanks again for watching The Burst and yes, we are changing the industry!
Thanks to Everybody from Seesmic!
We’d like to send a huge thank you to everyone that participated in our Seesmic video survey. We got some fantastic feedback, all of which will help bankers learn more about the banking trends of everyday people. You all were a great help, so thank you!
BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
Thanks for checking out this episode of BanktasticTV’s “The CU Scoop” featuring Mark McSpadden. Here are some important notes about this episode:
WhatAreYouSavingFor.com
One of Mark’s favorite site launches from April 1st was WhatAreYouSavingFor.com. Started by Members Credit Union based out of North Carolina, WAYSF.com is a great online tool for those with What Are You Saving For? accounts at MCU. They’ve developed a community to help encourage people to continue saving if they run into any speed bumps reaching their goal. It’s a great motivational tool for those trying to save some money.
Banktastic.com
A little bit of self-promotion, but totally necessary. Banktastic relaunched on April 1st with a brand new look as well as a new reviews feature. We’ve made it easier to post news articles and ask questions. The site is quite a bit more user-friendly, so go check it out if you haven’t yet!
You can be on The CU Scoop!
We’re interested in your thoughts on topics and trends in the credit union industry. If you want to be a part of our show, record your own video (roughly 2-3 minutes long) and upload it to our Viddler.com account. Here’s the log-in information:
username: thecuscoop
password: markymark
Remember the rules: 1.) no bank bashing, and 2.) don’t self-promote too much. If you have any questions about sharing your video with The CU Scoop crew, send an email to mark@banktastic.com.
Email Us!
Feel free to email comments or suggestions about “The CU Scoop” to mark@banktastic.com, or post your thoughts on the Banktastic Community. We’re always looking for your input.
Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:
Good People Day 2008 Gary Vaynerchuk of Wine Library TV declared April 3, 2008, the first ever Good People Day. The point was to give props to the good people in your life, so Brad wanted to take a minute and say thanks to each and every person that’s ever visited Banktastic, watched an episode of our show, and helped make us who we are today. We couldn’t do it without you all, so thank you, good people!
Website of the Week: Banktastic.com!
That’s right, we chose ourselves as the Website of the Week. If you somehow missed the big release of Banktastic’s new look this past Tuesday, April 1st, run over to our community and check it out! We added a new reviews section to Banktastic that allows users to rate and comment on vendors and their products & services. Also, we had a great April Fool’s video, and if you missed it, watch it now!
The second question that we’re discussing was asked by JB Dearing, and he asked so with the makeover, does this mean Banktastic is out of beta? The short answer to that is we’re never really out of beta. Follow the conversation on Banktastic to see what others had to say by following the question link.
BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
Banktastic’s first contest, The Race to 22, is over! Congratulations to Mike Templeton for winning the $122 Visa gift card! Mike, spend it wisely! We had a great time watching the contest unfold, and we’re very, very thankful for each new member that was brought to the Banktastic community. We also thank each person that participated for helping to grow our community.
That’s it for the first contest. I wonder what we’ll think of next…
Today, April 1st, we released the brand-new version of Banktastic.com. The site got a complete facelift including a new feature - company & product reviews! This is a great way for companies & consumers alike to get involved and help members of our community learn more about specific companies & their products.
We’re really excited about the big changes we’ve made to Banktastic. We spent a lot of long hours working to make this site better, and, of course, ran into a few bugs in the process. By the way, a huge thanks to those watching the countdown and endured the delay of the new site with us. It was completely worth the wait!
So take a look around the site and see what we’ve made better. Feel free to give us your feedback by commenting on this blog. Oh, and if you happened to miss our April Fool’s video about the Banktastic Water Cooler, you can watch it here:
We just wanted to say that we are really excited about this new contest that we’ve just rolled out called “The Race to 22.” If you have any questions past what you’ve seen in the video above, please click here to view the contest page. We look forward to seeing who comes out on top in this contest! Best of luck to you all!
And don’t forget - a $122 Visa gift card is pretty sweet, so start the invitin’!
Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:
The Banktastics at SXSW
Brad & Lisa have been at SXSW and brought you some fantastic footage, so watch and learn! We asked people what they didn’t like about their bank and got some great answers. We’ve included in the show notes the responses of people that were not willing to participate in our video podcast. We thank everybody for participating and helping us to better our industry.
We felt it was very important to talk to people at SXSW as it’s generally a very young crowd that’s very tech savvy, a group of people many banks & credit unions are targeting these days. Learning about their thoughts on how their banks could improve is extremely important. When talking to people about what frustrated them about their bank, one of the most brought up issues was overdraft fees with poor customer service being a very close second. Many people that we spoke to said they didn’t feel as if the overdraft fee was a “convenience service” at all and felt the fee was extremely high.
As I said above, poor customer service was a big complaint among those interviewed. One woman said that she signed up with a bank because of an alluring offer, but has yet to receive it even several months after her account has been opened. She told us that once her reward has been received, she’s definitely going to close this account due to the lack of help from this particular bank’s employees & automated systems.
We spoke with an up-and-coming filmmaker who told us that she hated her bank and switched to a credit union because they’re easier to work with and much more like a friend to her than a place that just holds her money. However, another person told us that they liked having their personal accounts in a credit union, but realized that they just didn’t work well on an international business level, so he had to switch all his business accounts to banks.
Others said they felt that their bank’s online banking service was just not up to par with other banks. Some felt that their bank’s site was overly-secure and difficult to use, while others felt that they weren’t provided enough options.
Many people we spoke to said that they were generally happy with their banks and didn’t have a very strong complaint, and those who said they had run into issues said that they weren’t great enough to really consider switching to another bank. The most highly praised bank of all was Bank of America with people saying that they felt very secure with their systems and rarely ran into any issues.
If any of these comments ring true to you or if you have any rebuttal, please start a discussion on Banktastic so others can weigh in on what SXSW attendees had to say.
BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
Thanks for checking out this episode BanktasticTV’s “The CU Scoop” featuring Mark McSpadden. Here are some important notes about this episode:
RealSolutions.coop
Mark talks about the group at Real Solutions attending the CUNA’s 2008 Governmental Affairs Conference. They have some great interviews, pictures & podcasts available on their site for you to check out. They’re really well laid-out dashboard will help show you all their goodies from the GAC.
You can be on The CU Scoop!
We’re interested in your thoughts on topics and trends in the credit union industry. If you want to be a part of our show, record your own video (roughly 2-3 minutes long) and upload it to our Viddler.com account. Here’s the log-in information:
username: thecuscoop
password: markymark
Remember the rules: 1.) no bank bashing, and 2.) don’t self-promote too much. If you have any questions about sharing your video with The CU Scoop crew, send an email to mark@banktastic.com.
What’s on the whiteboard this week?
Nothing is on the whiteboard this week. As you can see in the video, a freak snowstorm in Texas kept us from being able to record as normal. But we promise to have something awesome for you all for the next episode!
Email Us!
Feel free to email comments or suggestions about “The CU Scoop” to mark@banktastic.com, or post your thoughts on the Banktastic Community. We’re always looking for your input.
Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:
Thanks, Viddler!
All of BanktasticTV’s shows are hosted on Viddler.com. We’d like to thank them for having such a great setup that’s so easy to use. You guys are awesome!
Banktastic is going to SXSW Brad and Lisa are going to SXSW this weekend! We’ll be visiting to check out the Interactive portion, and will be in Austin from Saturday until Tuesday. Keep an eye out for us if you’re headed that way!
Making Deposits with your Mobile Phone
There’s a great discussion going on right now at Banktastic about the ability to make deposits to your bank account by taking a photo of a check with your cell phone. This new technology is being used by Mitek Systems. It’s amazing what we can do with technology these days.
Website of the Week: SmartyPig
Brad’s Website of the Week is SmartyPig.com. Basically, SmartyPig is an online piggybank that you can use. You basically set a monetary goal for a specific item, add money to your account as you can, and then gather all your cash once your goal has been met! The best part is that you can allow others to add money to your account (sure beats a check in the mail), plus your account gains interest! Have thoughts on SmartyPig? Get in on the discussion on Banktastic.
BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
Thanks for checking out this episode BanktasticTV’s “The Burst - On Location” at the 2008 Texas Bankers Association Technology & Operations Conference in Austin, TX. Here are some important notes about this episode:
Texas Bankers Association
Thanks a bunch to the Texas Bankers Association for hosting such an interesting conference. We hope to participate again in the future!
Lee Wetherington with Goldleaf Technologies
Lee Wetherington was a fantastic speaker at the TBA Conference. Thanks for the great information and extremely entertaining presentation!
Michael Salvatore with ZixCorp
Thanks so much to Michael Salvatore for participating in our filming at the TBA conference this year. We appreciate you taking the time to inform our viewers about ZixCorp. We hope to see you again soon, Michael!
Brad Smith with Abound Resources
Brad Smith gave a lot of really great insight at the TBA conference this year. You gave some great information during your presentation, and we’d love to see you at another conference in the future. Thanks!
Email Us!
Feel free to email comments or suggestions about “On Location” to lisa@banktastic.com, or post your thoughts on the Banktastic Community.
See you next week!
-The Banktastics
P.S. - Podcasts are now available!
You’ve asked for it, so we did it! Click here to access BanktasticTV’s podcast page in iTunes.
Thanks for checking out episode 1 of BanktasticTV’s “The CU Scoop!” Here are some important notes about this episode:
Filene’s “What’s the Big Idea Challenge”
Mark’s all excited about Filene’s “What’s the Big Idea Challenge.” For detailed information about the challenge, check out this post on their website. Credit unions interested in participating should contact Lisa Renner at lrenner@cuholding.com. It’s a great opportunity, and we look forward to seeing what comes of this challenge.
You can be on The CU Scoop!
We’re interested in your thoughts on topics and trends in the credit union industry. If you want to be a part of our show, record your own video (roughly 2-3 minutes long) and upload it to our Viddler.com account. Here’s the log-in information:
username: thecuscoop
password: markymark
Remember the rules: 1.) no bank bashing, and 2.) don’t self-promote too much. If you have any questions about sharing your video with The CU Scoop crew, send an email to mark@banktastic.com.
Email Us!
Feel free to email comments or suggestions about “The CU Scoop” to mark@banktastic.com, or post your thoughts on the Banktastic Community. We’re always looking for your input.
Thanks for checking out BanktasticTV’s episode 1 of “On Location” at the 2008 Kansas Bankers Association Bank Technology Showcase in Wichita, KS. Here are some important notes about episode 1:
Kansas Bankers Association
Thanks a bunch to the Kansas Bankers Association for hosting such a fantastic showcase. We met a ton of really great people, and we hope to participate again in the future!
Marathon Processing Systems, Inc
We’d like to thank Brady Hanna with Marathon Processing Systems for participating in the first episode of “On Location.” It was great meeting you guys, and I had a blast playing the Wii! What a great idea for a trade show!
Suntell Financial Institution Technologies
Thanks so much to Kerry Ronquillo with Suntell Financial Institution Technologies for being a part of this episode of “On Location.” We hope to see you all again soon at another show!
Versateq Bank Forms & Supplies
We appreciate Mike Evans with Versateq for participating in Banktastic’s “On Location” in Kansas. It was great meeting you, Mike. Thanks for everything!
Postal Presort, Inc.
We thank Billy Winkle of Postal Presort for participating in our videotaping at the KBA showcase. Due to technical difficulties, his great segment was unable to be used in our episode. However, we greatly appreciate his participation and thank him for his time. It was a pleasure to meet you, Billy. Thanks for the chocolate!
Email Us!
Feel free to email comments or suggestions about “On Location” to lisa@banktastic.com, or post your thoughts on the Banktastic Community.
Thanks for checking out episode 3 of BanktasticTV’s “The Burst!” Here are some important notes about this episode:
BarCampBank
Brad discusses several different BarCampBank events coming up. If you’re in the area, check out BarCampBankSanFrancisco on March 29, 2008. Also check out BarCampBankNewEngland on April 5, 2008. If you live in the DFW area, we’re planning on putting together a BarCampBankDFW sometime in June. If you’d like more information or would like to volunteer to help organize BarCampBankDFW, please email Brad at brad@banktastic.com.
RIsks of Carrying Around Company Data
Lisa Randolph posted an article on Banktastic about if the ability to have such sensitive company information carried around on our phones & laptops is a huge risk factor. The article got some great feedback from members of the Banktastic Community.
obopay.com
Brad’s WOW (Website of the Week) was obopay.com. It’s a great website where you can quickly exchange money with your friends through cell phones. It costs only 10 cents to send money, but it’s free to receive or withdraw money. This is a great service for people needing money in a hurry. Don’t forget - if you sign up with obopay.com and send a comment back on the Banktastic Blog, Brad will send you $3 to go get some coffee or whatever else you like. Who doesn’t like free money?
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
Thanks for checking out episode 2 of BanktasticTV’s “The Burst!” Here are some important notes about this episode:
Iron Mountain
Iron Mountain recently failed to find a back-up tape that held lots of personal information including social security numbers of thousands of customers.
Social Engineering
Brad talks about the importance of social engineering for financial institutions. Check out the link above for more information and a video by Brad further explaining social engineering.
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
Thanks for checking out the first episode of BanktasticTV’s “The Burst.” Here’s what’s hot in this episode
Private Banking Library
An article posted by Brent D. on Banktastic.com was one of Brad’s favorite topics all week. This was a great find, and we highly suggest you visit the Private Banking Library.
Mint.com
Brad’s Rant & Rave segment featured a RAVE about Mint.com, a great free online money management tool. You should definitely check it out.
Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.
PodSafe Music Network
We found all the great music used in “The Burst” at the PodSafe Music Network.
Just released: Banktastic News! This is one of the features we have had in mind from the get go: a place where you can share the news you read online with others in the banking community. Not only can you share this news, but you can also talk about it via the comments.So go check it out. Do it now!
Last week we rolled out a feature that we had several requests for: Recommend a Question to a Friend. Now when you are viewing or create a question and you think one of your friends would be interested, you can direct that question to them using this feature.
We also threw tags into the mix and are excited about the ways that these will start providing you with more relevant content. Check them out at the bottom of any question!
Finally, last week I said that Brad would give us a blog post from Vegas, instead he posted a video question to Banktastic! So head over to the site, search for ‘badges’ and you should see his question. (Or you could just use this link!)
Sorry if you’ve had a lot of irrelevant recommendations over the last few days. (I guess that’s why we call it a Beta!) The “Wreck” decided to just start recommending everything to everyone and that’s just not a very effective way to do things!
You’ll be happy to know that things are now back to normal and I’ve (hopefully) removed all the irrelevant recommendations from the site. Now would be a great time to check in and see what the community is talking about that you could benefit from or contribute to!
Also, look for some new Banktastic goodness at the end of the week, including a post from Brad in Vegas!
