The Banktastics

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Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

How long should The Burst be?
We’ve been going back and forth on what we feel is the right length for each episode of The Burst. We want to know what you think! Do you feel like it’s too long? Are you aching for just a little bit more information? Maybe a Banktastic minute? Let us know your thoughts by commenting on the blog!

Big Changes to Banktastic
Banktastic’s a-changin’! Expect some really big things on April 1st. If we say much more, we’ll have to kill ya. All we can say is be there, and be there early!

FiServ Galaxy Facebook Application
Mike Templeton posted a really great article about FiServ Galaxy’s Facebook application calledMyMoney. Though Brad has run into a few issues finding more than just a hand full of FIs on the application, they’ve done a great thing moving to Facebook to get in touch with this younger market. Good on ya, FiServ Galaxy!

Finovate Startup
Brad & Mark (The CU Scoop) will be attending the Finovate Startup in San Francisco on April 29. This event features companies that are helping to change the way of the financial industry. A lot of innovative companies are going to be there, like last week’s Website of the Week FindABetterBank.com”, so look forward to some great footage when they get back.

Website of the Week: CakeFinancial.com
Brad’s favorite site of the Week is CakeFinancial.com. CakeFinancial merges social networking and stock trading in a really awesome way. You can see your friends’ recent trades, track the top companies, and so much more. It’s a smart way to track your investments while connecting you with the best information available. It’s good to see a site making trading really interactive like this.

BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

Download this video

Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

Banktastic Schwag!
We’re looking to get some awesome give-aways for Banktastic members, but we want to know what you want first! We like the ideas of wristbands, nerf basketball goals, etc. So what would you want? Let us know by commenting on this blog post.

Time Banks
Brad was very interested in an article that Banktastic’s own Community Manager Lisa Randolph posted this week about Time Banking. It’s a great service created to change society through giving and getting. Check out their website for more details and to learn how to get involved. If you want to continue on the discussion about Time Banks, click here to make comments in Banktastic.

Banktastic Featured Member: Mike Templeton
We are announcing our first Banktastic Featured Member on this episode of The Burst. The featured member is Mike Templeton of The Members Group, and has been very involved on Banktastic for quite a while. Brad discusses more about Mike in this episode’s video, so be sure to check it out. Thanks so much for all your involvement, Mike!

Website of the Week: FindaBetterBank.com
Brad’s Website of the Week is FindaBetterBank.com. The website is a useful tool for people looking to change banks to get better or different services, elimination of fees, etc. They’ll even help you switch from your current bank to a different one from using their services. To follow the discussion on Banktastic.com, click here.

BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

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Thanks for checking out this episode of BanktasticTV’s “The CU Scoop” featuring Mark McSpadden. Here are some important notes about this episode:

Our First Viewer Submission - Citizens Bank of Canada
The CU Scoop would like to give a HUGE thank you to Nancy Zimmerman, Cassidy & Vanessa from Citizens Bank of Canada for our first viewer video submission. You all did a fantastic job (really great video quality, too), and your segment was really interesting. There are some really awesome things going on at Citizens Bank of Canada, so go check them out!

You can be on The CU Scoop!
We’re interested in your thoughts on topics and trends in the credit union industry. If you want to be a part of our show, record your own video (roughly 2-3 minutes long) and upload it to our Viddler.com account. Here’s the log-in information:
username: thecuscoop
password: markymark
Remember the rules: 1.) no bank bashing, and 2.) don’t self-promote too much. If you have any questions about sharing your video with The CU Scoop crew, send an email to mark@banktastic.com.

What’s on the whiteboard this week?
See what’s behind Mark’s head this week!

Email Us!
Feel free to email comments or suggestions about “The CU Scoop” to mark@banktastic.com, or post your thoughts on the Banktastic Community. We’re always looking for your input.

See you next week!

-The Banktastics

Hey everybody!

We just wanted to say that we are really excited about this new contest that we’ve just rolled out called “The Race to 22.” If you have any questions past what you’ve seen in the video above, please click here to view the contest page. We look forward to seeing who comes out on top in this contest! Best of luck to you all!

And don’t forget - a $122 Visa gift card is pretty sweet, so start the invitin’!

-Lisa & The Banktastics

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Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

The Banktastics at SXSW
Brad & Lisa have been at SXSW and brought you some fantastic footage, so watch and learn! We asked people what they didn’t like about their bank and got some great answers. We’ve included in the show notes the responses of people that were not willing to participate in our video podcast. We thank everybody for participating and helping us to better our industry.

We felt it was very important to talk to people at SXSW as it’s generally a very young crowd that’s very tech savvy, a group of people many banks & credit unions are targeting these days. Learning about their thoughts on how their banks could improve is extremely important. When talking to people about what frustrated them about their bank, one of the most brought up issues was overdraft fees with poor customer service being a very close second. Many people that we spoke to said they didn’t feel as if the overdraft fee was a “convenience service” at all and felt the fee was extremely high.

As I said above, poor customer service was a big complaint among those interviewed. One woman said that she signed up with a bank because of an alluring offer, but has yet to receive it even several months after her account has been opened. She told us that once her reward has been received, she’s definitely going to close this account due to the lack of help from this particular bank’s employees & automated systems.

We spoke with an up-and-coming filmmaker who told us that she hated her bank and switched to a credit union because they’re easier to work with and much more like a friend to her than a place that just holds her money. However, another person told us that they liked having their personal accounts in a credit union, but realized that they just didn’t work well on an international business level, so he had to switch all his business accounts to banks.

Others said they felt that their bank’s online banking service was just not up to par with other banks. Some felt that their bank’s site was overly-secure and difficult to use, while others felt that they weren’t provided enough options.

Many people we spoke to said that they were generally happy with their banks and didn’t have a very strong complaint, and those who said they had run into issues said that they weren’t great enough to really consider switching to another bank. The most highly praised bank of all was Bank of America with people saying that they felt very secure with their systems and rarely ran into any issues.

If any of these comments ring true to you or if you have any rebuttal, please start a discussion on Banktastic so others can weigh in on what SXSW attendees had to say.

BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics

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Thanks for checking out this episode BanktasticTV’s “The CU Scoop” featuring Mark McSpadden. Here are some important notes about this episode:

RealSolutions.coop
Mark talks about the group at Real Solutions attending the CUNA’s 2008 Governmental Affairs Conference. They have some great interviews, pictures & podcasts available on their site for you to check out. They’re really well laid-out dashboard will help show you all their goodies from the GAC.

Tim McAlpine & Larissa Walkiw Hit the CUES Conference
Tim McAlpine & Larissa Walkiw took the CUES conference by storm last week with some hard-hitting journalism. They conducted fantastic interviews and recorded it all for your viewing pleasure. The hilarity ensues in their report from CUES.

You can be on The CU Scoop!
We’re interested in your thoughts on topics and trends in the credit union industry. If you want to be a part of our show, record your own video (roughly 2-3 minutes long) and upload it to our Viddler.com account. Here’s the log-in information:
username: thecuscoop
password: markymark
Remember the rules: 1.) no bank bashing, and 2.) don’t self-promote too much. If you have any questions about sharing your video with The CU Scoop crew, send an email to mark@banktastic.com.

What’s on the whiteboard this week?
Nothing is on the whiteboard this week. As you can see in the video, a freak snowstorm in Texas kept us from being able to record as normal. But we promise to have something awesome for you all for the next episode!

Email Us!
Feel free to email comments or suggestions about “The CU Scoop” to mark@banktastic.com, or post your thoughts on the Banktastic Community. We’re always looking for your input.

See you next week!

-The Banktastics

Download this video

Thanks for checking out this episode of BanktasticTV’s “The Burst.” Here are some important notes about this episode:

Thanks, Viddler!
All of BanktasticTV’s shows are hosted on Viddler.com. We’d like to thank them for having such a great setup that’s so easy to use. You guys are awesome!

Banktastic is going to SXSW
Brad and Lisa are going to SXSW this weekend! We’ll be visiting to check out the Interactive portion, and will be in Austin from Saturday until Tuesday. Keep an eye out for us if you’re headed that way!

Making Deposits with your Mobile Phone
There’s a great discussion going on right now at Banktastic about the ability to make deposits to your bank account by taking a photo of a check with your cell phone. This new technology is being used by Mitek Systems. It’s amazing what we can do with technology these days.

Website of the Week: SmartyPig
Brad’s Website of the Week is SmartyPig.com. Basically, SmartyPig is an online piggybank that you can use. You basically set a monetary goal for a specific item, add money to your account as you can, and then gather all your cash once your goal has been met! The best part is that you can allow others to add money to your account (sure beats a check in the mail), plus your account gains interest! Have thoughts on SmartyPig? Get in on the discussion on Banktastic.

BanktasticTV Podcast Now on iTunes!
You guys asked for it, so we did it! All of BanktatsicTV’s shows are available on iTunes now! Click here to access our podcast page to subscribe, or open iTunes and search “BanktasticTV.”

Email Us!
Feel free to email comments or suggestions about “The Burst” to brad@banktastic.com, or post your thoughts on the Banktastic Community.

See you next week!

-The Banktastics